Free Diagnostic Tool

How Accessible Is Your
Health System?

Find out in 10 minutes. Answer 10 questions across the five dimensions of healthcare access. Get your score, your tier, and a free PDF assessment tool to share with your team.

Take the Free Audit

No purchase required • Results delivered instantly • PDF download included


The Framework

Five Pillars of Healthcare Access

The audit evaluates your health system across five dimensions. Most organizations score well on one or two, and have critical gaps in the others. The full picture is what matters.

Pillar 01

Physical Access

Geographic reach, HPSA/MUA coverage, and patient travel burden. Whether patients can physically get to care.

Pillar 02

Financial Access

Uncompensated care management, price transparency tools, and financial barrier identification.

Pillar 03

Cultural Access

Cultural competency training, interpreter services, and care delivery adapted to patient populations.

Pillar 04

Digital Access

Patient portal adoption, EHR interoperability, and the degree to which digital infrastructure serves or excludes patients.

Pillar 05

Trust & Engagement

Patient trust scores, NPS trends, and shared decision-making infrastructure. The dimension most organizations measure last and should measure first.


The Diagnostic

10 Questions. 10 Minutes. Real Answers.

Answer each question based on your health system's current state. There are no trick questions and no ideal answers that fit every organization. Score honestly.

Pillar 1 of 5

Physical Access

Step 1 of 5

From the Field

What Health System Leaders Say

"The audit surfaced two gaps we genuinely hadn't quantified before. We knew they existed. We didn't know how to frame them for the board until we saw the Five Pillars breakdown."

Chief Medical Information Officer Regional Health System, Midwest

"We ran the audit with our leadership team and used it as the opening exercise for our digital health strategy session. The score conversation alone was worth the 10 minutes."

VP, Digital Health Academic Medical Center

"I've seen a lot of self-assessment tools. This one is different because it maps directly to what actually moves the needle operationally. No filler questions."

Chief Operating Officer Community Health Network

Questions

Frequently Asked

Health system executives, CMIOs, quality leaders, and digital health strategy teams who want a structured, evidence-based snapshot of where their organization stands on care access. It works for organizations of all sizes: community hospitals, regional systems, and academic medical centers.

Yes. The 10-question audit and your scored results are completely free. The PDF Assessment Tool you receive after completing the audit is also free. No purchase, subscription, or credit card required.

Each question is scored 0-4. Lower scores indicate stronger performance; higher scores indicate gaps. The total score runs from 0 to 40. Your tier (Leading, Developing, At Risk, or Critical) is determined by your total score range. Scores are weighted equally across all 10 questions: there is no pillar that carries more weight than another by default.

You receive your total score (0-40), your tier classification, and a link to download the free PDF Assessment Tool. You also receive an email with your results and additional context for each score tier.

Your results display immediately on screen. You receive a follow-up email with your score summary and the PDF download link. You may also receive occasional healthcare strategy insights from Dr. Matt. You can unsubscribe at any time.


Take the Audit

Know Where You Stand. Start From There.

Ten questions across five pillars. Free results, instant score, and a PDF tool to share with your leadership team.

Take the Free Audit